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GitLab + Intercom

Create new GitLab issues when tags are added to Intercom conversations

When a new tag gets added to a conversation in Intercom, you often need to create related issues in GitLab. Streamline your process with this workflow, instantly creating a GitLab issue from every new tagged Intercom conversation. It's a simple solution that helps you stay organized, ensuring every customer concern is turned into actionable tasks right in GitLab.

When a new tag gets added to a conversation in Intercom, you often need to create related issues in GitLab. Streamline your process with this workflow, instantly creating a GitLab issue from every new tagged Intercom conversation. It's a simple solution that helps you stay organized, ensuring every customer concern is turned into actionable tasks right in GitLab.

  1. When this happens...
    IntercomIntercom
    Tag Added to Conversation

    Triggers when a new tag is added to a conversation in Intercom.

    TriggerInstant
  2. automatically do this!
    GitLabGitLab
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Lead

    Triggers when a new Lead is created.

    Trigger
    Instant
    Try It

    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Company

    Triggers when a new Company is created.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It

    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
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About GitLab

GitLab is an open source code collaboration tool with a rich feature set including management of repositories, reviewing tools, issue tracking, activity feeds and much more.
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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

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