Want to easily follow up with customers that have requested information on your products, canceled their accounts, or just have shared their insights and opinions? This Zapier workflow will automatically create a new ticket in Freshdesk every time a new survey response is submitted in SurveyMethods. This way, your support team can follow up on each ticket and address the issues.
How the SurveyMethods-Freshdesk Integration Works
- A new response is completed in SurveyMethods
- Zapier automatically creates a new ticket in Freshdesk
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a respondent completes a survey response.
Add a contact to an existing email list in SurveyMethods.
Triggers when a new survey is created.
Create a new email list in SurveyMethods.