Freshdesk
When this happens...
SurveyMethodsNew Response Completed
Then do this...
FreshdeskCreate Ticket

Want to easily follow up with customers that have requested information on your products, canceled their accounts, or just have shared their insights and opinions? This Zapier workflow will automatically create a new ticket in Freshdesk every time a new survey response is submitted in SurveyMethods. This way, your support team can follow up on each ticket and address the issues.

How the SurveyMethods-Freshdesk Integration Works

  1. A new response is completed in SurveyMethods
  2. Zapier automatically creates a new ticket in Freshdesk

Apps Involved

  • SurveyMethods
  • Freshdesk

Why Zapier?

Free

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Secure

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It's easy to connect Freshdesk + SurveyMethods and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Response Completed

Triggers when a respondent completes a survey response.

Add Contact to Email List

Add a contact to an existing email list in SurveyMethods.

New Survey Created

Triggers when a new survey is created.

Create Email List

Create a new email list in SurveyMethods.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

SurveyMethods is a powerful and easy-to-use online survey software tool for survey creation, deployment and analysis.

See SurveyMethods Integrations