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Freshdesk + Shopify

Create tickets in Freshdesk for new orders in Shopify

Keep up with your growing eCommerce business effortlessly. With this workflow, every new order from your Shopify store will generate a ticket in Freshdesk. This makes it simple for your support team to track, process, and respond to each new order, enhancing your customer service efficiency and communication. Give your team the tools to ensure seamless order management with just a few clicks.

Keep up with your growing eCommerce business effortlessly. With this workflow, every new order from your Shopify store will generate a ticket in Freshdesk. This makes it simple for your support team to track, process, and respond to each new order, enhancing your customer service efficiency and communication. Give your team the tools to ensure seamless order management with just a few clicks.

  1. When this happens...
    ShopifyShopify
    New Order

    Triggers when a new purchase is made (only open orders) (with line item support).

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Shopify triggers, actions, and search

    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Scheduled
    Try It
    • Abandoned Cart Age (Hours)Required

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    New Draft Order

    Triggers when a new draft order is created

    Trigger
    Instant
    Try It
    • BlogRequired

    Trigger
    Scheduled
    Try It
  • Shopify triggers, actions, and search

    Customer Account Enabled

    Triggers when a customer account is enabled.

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search

    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search

    New Fulfilled Order

    Triggers when an order is fulfilled (with line item support).

    Trigger
    Instant
    Try It
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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