When this happens...
FreshdeskNew Ticket
Then do this...
SamepageCreate Team Task

Freshdesk does a great job of tracking ticket progress, but only those in your team with a Freshdesk account can see that progress. That means if someone on your team doesn't have a Freshdesk account, they can't see the latest updates. With this Freshdesk-Samepage integration powered by Zapier, new tickets in Freshdesk automatically create tasks in Samepage so the entire team can keep track of progress on important tickets.

How this Freshdesk-Samepage integration works

  1. A new ticket is created in Freshdesk
  2. Zapier creates a new task in Samepage

Apps involved

  • Freshdesk
  • Samepage

Why Zapier?


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It's easy to connect Freshdesk + Samepage and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Create Team Page

Creates a new page in a specific team.

Update Contact

Triggers when a user is updated.

Create Team

Creates a new team in your organization.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.

See Samepage Integrations