When this happens...
FreshdeskNew Ticket
Then do this...
SamepageCreate Team Page

Are your support tickets trapped in Freshdesk? Do you wish that you could share the information from the ticket with your team seamlessly, and without copying and pasting tickets? With this Freshdesk-Samepage integration, now each new ticket is automatically posted to a Samepage team page for all to see. Pass through contact information, ticket details, a direct link to the ticket on Freshdesk and more so you have all of the information you need to respond to the ticket right in Samepage.

How this Freshdesk-Samepage integration works

  1. Your Email by Zapier address receives a new email
  2. Zapier creates a Samepage page with the ticket information

Apps involved

  • Freshdesk
  • Samepage

Why Zapier?


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It's easy to connect Freshdesk + Samepage and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Update Ticket

Triggers when a Ticket is updated.

Create Team Page

Creates a new page in a specific team.

Update Contact

Triggers when a user is updated.

Create Team

Creates a new team in your organization.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.

See Samepage Integrations