When this happens...
FreshdeskNew Ticket
Then do this...
SamepageCreate Team Page

Are your support tickets trapped in Freshdesk? Do you wish that you could share the information from the ticket with your team seamlessly, and without copying and pasting tickets? With this Freshdesk-Samepage integration, now each new ticket is automatically posted to a Samepage team page for all to see. Pass through contact information, ticket details, a direct link to the ticket on Freshdesk and more so you have all of the information you need to respond to the ticket right in Samepage.

How this Freshdesk-Samepage integration works

  1. Your Email by Zapier address receives a new email
  2. Zapier creates a Samepage page with the ticket information

Apps involved

  • Freshdesk
  • Samepage

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Samepage and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Freshdesk
New Contact

Triggers when a new customer is created.

Freshdesk
Create Company

Allows you to create a Company entry in Freshdesk.

Freshdesk
New Ticket Note

Triggers when a Note is added to a Ticket.

Freshdesk
Create Ticket

Create a ticket in Freshdesk for your domain.

Freshdesk
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Freshdesk
Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

Freshdesk
Update Ticket

Triggers when a Ticket is updated.

Samepage
Create Team Page

Creates a new page in a specific team.

Freshdesk
Update Contact

Triggers when a user is updated.

Samepage
Create Team

Creates a new team in your organization.

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Samepage is a team collaboration platform that brings people together to get work done in one place. Discuss ideas, share files, assign tasks, and finish projects – all in real time, and all from one app.