When this happens...
FreshdeskNew Ticket
Then do this...
PodioCreate Item

If you manage your projects in Podio but handle your support desk in Freshdesk, you'll find this Freshdesk Podio integration useful. Once it's active, a new item will be added to your Podio workspace for any new tickets you receive in Freshdesk.

How It Works

  1. A new ticket is added to Freshdesk
  2. Zapier automation creates a new item in Podio

What You Need

  • Freshdesk account
  • Podio account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + Podio and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Action

Triggers instantly when an action happens inside an app which you choose.

Update Item

Update an item, record or entry inside an app (standard or custom).

New Task

Triggers when you add a new task.

Create Item

Create a new item, record or entry inside an app (standard or custom).

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Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Podio is a collaborative work platform that's perfect for managing projects, teams, and anything else in your business that needs flexible apps that work the way you do.