Follow Up Boss

Follow Up Boss Help & Support

  • How to Get Started with Follow Up Boss
  • Popular Things To Do With Follow Up Boss
  • Common Problems with Follow Up Boss

How to Get Started with Follow Up Boss

About the Follow Up Boss Integration#

  • Admin/owner permissions: Connected account must use the API key for an admin user, and not an agent user
  • Paid/versioned account: The integration is available on all Follow Up Boss plans
  • Authentication method: Basic Auth
  • Custom field support: No
  • Partner’s Documentationhttps://help.followupboss.com/hc/en-us/articles/360014292893-Zapier

When you start creating a Follow Up Boss Zap, you will be asked to connect your Follow Up Boss account.

Connect your Follow Up Boss account to Zapier

Next, you'll be asked for your Follow Up Boss API Key.

Finding your Follow Up Boss API Key

To find your API Key, you'll first want to log into your account and head to "Admin", followed by "API".

Follow Up Boss Account Settings

Once you've entered your API Key and clicked continue, we'll test your account to make sure the connection works. If it does, you're all set!

Follow Up Boss Account Test

Popular Things To Do With Follow Up Boss

Create or update contacts on Follow Up Boss from new respondents to a Facebook Lead Ad

Facebook Lead Ads + Follow Up Boss

Try It

Send new Follow Up Boss contacts to Google Contacts

Follow Up Boss + Google Contacts

Create events in Follow Up Boss from Facebook Lead Ads leads

Facebook Lead Ads + Follow Up Boss

Create new Follow Up Boss contacts from new Google Contacts

Google Contacts + Follow Up Boss

Create new rows on Google Sheets for new contacts on Follow Up Boss

Follow Up Boss + Google Sheets

Add new Follow Up Boss contacts from new emails matching a search on Gmail [Business Gmail Accounts Only]

Gmail + Follow Up Boss

Common Problems with Follow Up Boss

Error: Requested resource was not found#

Make sure you're using the API key for an admin user in FUB, not an agent user. To fix this, you'll want to reconnect your account. You can do that by going to the connected accounts page and clicking the reconnect button, then entering your admin user API key.

Error: We could not find the tag#

When setting up a Zap using the "New Tag Added to Contact" trigger, make sure you add the tag to an existing contact in Follow Up Boss right before you test the trigger step.

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