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1. Choose trigger event

2. Choose action

1. Select the event

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Deleted Content Object" from Flotiq.

Add your action

An action happens after the trigger—such as "Create Account" in Daktela.

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Zapier seamlessly connects Flotiq and Daktela, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Connect Flotiq and Daktela to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Content Type Definition Name
Trigger
Instant
Try It
- Content Type Definition Name
Trigger
Polling
Try It
- Content Type Definition Name
Trigger
Instant
Try It
Updated Account
Triggers when an account is updated.
Trigger
Polling
Try It
Updated Campaign Record
Triggers when a campaign record is updated.
Trigger
Polling
Try It

Updated Contact
Triggers when a contact is updated.
Trigger
Polling
Try It
Updated CRM Record
Triggers when a CRM record is updated.
Trigger
Polling
Try It

Updated Ticket
Triggers when a ticket is updated.
Trigger
Polling
Try It
- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Write
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Write
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Write
- Number
  Required
- User
- CRM record type
  Required
Action
Write
- Number
  Required
- Queue
  Required
- Text
  Required
- Scheduled time
- CRM record type
  Required
- Action
Action
Write
- Title
  Required
- Ticket category
  Required
- Stage
  Required
- Ticket priority
  Required
- Contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Write
- Name
- Title
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
Action
Write
- Name
- Title
  Required
- Ticket category
  Required
- Stage
  Required
- Ticket priority
  Required
- Contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Search or write
- Title
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Search or write
- Title
  Required
- Ticket category
  Required
- Stage
  Required
- Ticket priority
  Required
- Contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Search or write

- Content Type Definition Name
Trigger
Instant
Try It
- Content Type Definition Name
Trigger
Polling
Try It
- Content Type Definition Name
Action
Write
New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Campaign Record
Triggers when a new campaign record is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
New CRM Record
Triggers when a new CRM record is created.
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created.
Trigger
Polling
Try It
- Name
- Comment
  Required
Action
Write
- Title
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Write
- ApiDocs
- HTTP Method
  Required
- URL
  Required
- AuthToken
- Query String Parameters
- Body
Action
Write
- To
  Required
- Subject
  Required
- Message
  Required
- Queue
  Required
- Cc
- Bcc
- CRM record type
  Required
- SendMail
- Action
Action
Write
- Users
Action
Write
- Name
- Title
  Required
- Database
  Required
- Sla
- User
- Description
Action
Write
- Name
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Title
  Required
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Search or write
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Search or write

About Flotiq

Flotiq is an API-first CMS that takes care of hosting, securing and scaling to guarantee your content is always on.

Related categories

Developer Tools

About Daktela

Daktela is a cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

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