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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Order" from eBay.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects eBay and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Order
Triggers when a new order is made.
Trigger
Polling
Try It
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It

New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Polling
Try It
- Module
  Required
- Entry ID
  Required
- File name
- Attchment File
  Required
Action
Write

- Lead
  Required
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
- Move Attachments to
- Create a new deal
- Contact Tags
- Account Tags
- Deal Tags
Action
Write
- Module
  Required
- Layout
  Required
- Entry ID
  Required
- Trigger
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
- duplicate check fields
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
- Layout
  Required
- Trigger
Action
Search or write

- Order
  Required
- Line Item
- Shipped_date
- Shipping_carrier_code
- Tracking_number
Action
Write
- Start_date
- End_date
- Fulfillment_status
- Buyer Username
Action
Search
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Polling
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Polling
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
- Entry ID
  Required
- Tags
  Required
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
Action
Write
- Module
  Required
- Entry ID
  Required
- Related Module
  Required
- Related Entry ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect eBay and Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your eBay to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about eBay + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with eBay and Zoho CRM

How can I connect my eBay account to Zoho CRM?

You can connect your eBay account to Zoho CRM using our integration platform by setting up a 'trigger' for events such as a new order or customer on eBay. Once the trigger occurs, an 'action' is executed in Zoho CRM, such as creating a new contact or sales record. Simply follow the integration steps on our platform to authenticate both accounts.

What triggers are available when integrating eBay with Zoho CRM?

When integrating eBay with Zoho CRM, available triggers include new orders, updated listings, and messages received on eBay. These allow you to perform actions like adding a new contact or updating sales records in Zoho CRM automatically.

Are there any specific actions that can be automated in Zoho CRM when there's activity on my eBay account?

Yes, actions such as creating leads, updating existing contacts, and adding notes based on activity from your eBay account can be automated. For instance, when an order is placed on your eBay store (trigger), a corresponding record can be created or updated in Zoho CRM (action).

Do I need any technical skills to set up the eBay and Zoho CRM integration?

No technical skills are required. Our integration system provides an easy-to-use interface where you can select from triggers and actions without needing to write any code. We ensure that the process is as smooth as possible.

Can I customize what data is transferred from eBay to Zoho CRM?

Yes, during the setup of the integration, you have the flexibility to choose which data fields are mapped between your eBay account and Zoho CRM. This customization helps ensure that only relevant information is transferred during each trigger event.

How do I handle errors during the integration between eBay and Zoho CRM?

Our platform includes error handling features that notify you of any issues that arise during data transfer between eBay and Zoho CRM. You'll receive detailed logs which help in troubleshooting and resolving errors quickly.

Is it possible to disconnect my eBay account from Zoho CRM once integrated?

Yes, you can disconnect your accounts at any time through our platform's user interface. Doing so will stop all automated triggers and actions between your eBay account and Zoho CRM.

About eBay

eBay is a premier auction site that allows anyone to buy and sell goods, from individuals to retailers.

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Related categories

eCommerce

About Zoho CRM

Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.