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Dixa + Ganttic Integrations

How to connect Dixa + Ganttic

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Supported triggers and actions

What does this mean?
  • Dixa triggers, actions, and search
    Add Internal Note
    Adds an internal note to a conversation
    Action
    Write
  • Dixa triggers, actions, and search
    Add Message
    Adds a message to an existing conversation
    Action
    Write
  • Dixa triggers, actions, and search
    Queue Contact for Anonymization
    Queues a contact/user for anonymization
    Action
    Write
  • Dixa triggers, actions, and search
    Queue Conversation for Anonymization
    Queues a conversation for anonymization
    Action
    Write
  • Dixa triggers, actions, and search
    Change Conversation Status
    Changes the conversation status to open or closed.
    Action
    Write
  • Dixa triggers, actions, and search
    Create Callback Request
    Create a callback conversation
    Action
    Write
  • Dixa triggers, actions, and search
    Create Conversation
    Create an Email or Contact Form Conversation
    Action
    Write
  • Dixa triggers, actions, and search
    Create User
    Creates a contact/user in Dixa with the "end user" or "agent" role.
    Action
    Write
  • Dixa

    Adds or Removes a Tag to/from a Conversation

    Scheduled

    Action

  • Dixa

    Search a conversation based on CSID

    Scheduled

    Action

  • Dixa

    Search for conversations based on User ID

    Scheduled

    Action

  • Dixa

    Retrieves the activity log for a given CSID.

    Scheduled

    Action

  • Dixa

    Retrieves Conversation CSAT Rating

    Scheduled

    Action

  • Dixa

    Retrieves all tags currently on a conversation

    Scheduled

    Action

  • Dixa

    Retrieves messages in any given conversation based on CSID

    Scheduled

    Action

  • Dixa

    Retrieves the user based on user ID

    Scheduled

    Action

  • Dixa

    Retrieves a queue's information based on queue ID

    Scheduled

    Action

  • Dixa

    Search for end-users based on email address

    Scheduled

    Action

  • Dixa

    Search for end-users based on phone number

    Scheduled

    Action

  • Dixa

    Search for a user based on email address

    Scheduled

    Action

  • Dixa

    Search for end-users based on phone number

    Scheduled

    Action

  • Ganttic

    Triggers when a project is deleted.

    Instant

    Trigger

  • Ganttic

    Triggers when a resource is deleted.

    Instant

    Trigger

  • Ganttic

    Triggers when a task is deleted.

    Instant

    Trigger

  • Ganttic

    Triggers when a new project is added.

    Instant

    Trigger

  • Ganttic

    Triggers when a new resource is added.

    Instant

    Trigger

  • Ganttic

    Triggers when a new task is added.

    Instant

    Trigger

  • Ganttic

    Triggers when a project is updated.

    Instant

    Trigger

  • Ganttic

    Triggers when a resource is updated.

    Instant

    Trigger

  • Ganttic

    Triggers when a task is updated.

    Instant

    Trigger

  • Ganttic

    Creates a new project.

    Scheduled

    Action

  • Ganttic

    Creates a new resource.

    Scheduled

    Action

  • Ganttic

    Creates a new task.

    Scheduled

    Action

How Dixa + Ganttic Integrations Work

  1. Step 1: Authenticate Dixa and Ganttic.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
dixa logo
dixa logo

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Related categories

  • Customer Support
ganttic logo
ganttic logo

About Ganttic

Ganttic is an online resource planning software, that you can use for managing project portfolios while planning resources with maximum efficiency. You can create clear and comprehensive visual plans that give you an instant overview of all your resources and projects.

Related categories

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