If you need to assign agents tickets that correspond to events in an individual or shared calendar, this integration will automate that process for you. Five minutes before a Google Calendar event is triggered, a new ticket will be created and populated in Deskpro.
How this Deskpro-Google Calendar integration works:
- A Google Calendar event is triggered five minutes prior to the event start time
- Zapier creates and populates a new ticket in Deskpro
- Google Calendar
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Triggers when a new person is created.
Creates a new ticket.
Triggers when a new ticket is created.
Create an event by defining each field.
Triggers when an event is created.
Create an event from a piece of text. Google parses the text for date, time, and description info.
Triggers when an event is created that matches a search.
Updates an event. Only filled fields are updated.
Triggers a specified time before an event starts.
Creates a new person.