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Customer.io + Kustomer Integrations

How to connect Customer.io + Kustomer

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Supported triggers and actions

What does this mean?
  • Customer.io triggers, actions, and search
    Create or Update a Person
    Creates a new person. If the person already exists, it will be updated.
    Action
    Write
  • Customer.io triggers, actions, and search
    Create Anonymous Event
    Creates an anonymous event.
    Action
    Write
  • Customer.io triggers, actions, and search
    Create Event
    Creates an event.
    Action
    Write
  • Kustomer triggers, actions, and search
    Conversation Created
    Triggers when a new conversation is created.
    Trigger
    Instant
  • Kustomer triggers, actions, and search
    Conversation Updated
    Triggers when a conversation is updated.
    Trigger
    Instant
  • Kustomer triggers, actions, and search
    Customer Created
    Triggers when a new customer is created.
    Trigger
    Instant
  • Kustomer triggers, actions, and search
    Customer Updated
    Triggers when a customer is updated.
    Trigger
    Instant
  • Kustomer triggers, actions, and search
    Message Created
    Triggers when a new message is created.
    Trigger
    Instant
  • Kustomer

    Triggers when a message is updated.

    Instant

    Trigger

  • Kustomer

    Creates a Conversation

    Scheduled

    Action

  • Kustomer

    Create a new customer in Kustomer

    Scheduled

    Action

  • Kustomer

    Creates a Note

    Scheduled

    Action

  • Kustomer

    Creates a User

    Scheduled

    Action

  • Kustomer

    Update a Conversation

    Scheduled

    Action

  • Kustomer

    Update an existing customer in Kustomer

    Scheduled

    Action

  • Kustomer

    Finds a Conversation

    Scheduled

    Action

  • Kustomer

    Finds a Customer

    Scheduled

    Action

  • Kustomer

    Finds a User

    Scheduled

    Action

  • Kustomer

    Finds a conversation

    Scheduled

    Action

  • Kustomer

    Finds a Customer

    Scheduled

    Action

  • Kustomer

    Finds a User

    Scheduled

    Action

How Customer.io + Kustomer Integrations Work

  1. Step 1: Authenticate Customer.io and Kustomer.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
customerio logo
customerio logo

About Customer.io

With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.
Learn more

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  • Marketing Automation

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About Kustomer

Kustomer is a powerful omnichannel customer service solution.

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