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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from ChatBot.

Add your action

An action happens after the trigger—such as "Upload File to Transcribe and Analyze" in Speak Ai.

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Zapier seamlessly connects ChatBot and Speak Ai, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ChatBot to Speak Ai integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Connect ChatBot and Speak Ai to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

New Message
Triggers when a user sends a message that triggers the chosen interaction.
Trigger
Instant
Try It
New Magic Prompts Response
Triggers when a New Speak Magic Prompt response is available in your Speak account.
Trigger
Polling
Try It
New Sentiment Analysis
Triggers when sentiment analysis is ready
Trigger
Polling
Try It
- Name
  Required
- Description
- File / URL
  Required
- Media Type
  Required
- Creation Date & Time
- Tags
Action
Write
- Assistant Type
  Required
- Prompt
  Required
Action
Write

- Export format
  Required
Trigger
Polling
Try It
New Recording Captured
Triggers when a new recordings comes in from your recorder
Trigger
Instant
Try It
New Automated Transcription
Triggers when a new automatic transcription is ready.
Trigger
Polling
Try It
- Name
  Required
- Description
- Text
  Required
- HTML Text
  Required
- Creation Date & Time
- Tags
Action
Write

Learn how to automate ChatBot on the Zapier blog

About ChatBot

ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.

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AI Tools Customer Support

About Speak Ai

Speak Ai is a tool to analyze audio and video to get insights extraction and transcriptions.

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