CallRail

CallRail + Groove Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect CallRail and Groove, with as many as 72 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect CallRail + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Phone Call Completed

Triggers shortly after an inbound phone call is completed and includes post call fields (e.g. recording URL, duration, etc.).

Create New Ticket

Starts a new ticket for your customer.

Phone Call Started

Triggers when an inbound phone call is started.

Reopen Ticket

Changes the state of a ticket to "opened".

SMS Received

Triggers when an SMS message is received.

Change Assigned Agent

Assigns an agent to a ticket.

Customer Added

Triggers when a customer is created.

Close Ticket

Changes the state of a ticket to "closed".

Customer Replied

Triggers when a customer replies to a ticket.

Add Note

Adds a private note to an existing ticket.

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CallRail provides call tracking and analytics for online and offline marketing campaigns. We make it easy to track phone call conversions from PPC, SEO, web referrals, and direct marketing.

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The simple helpdesk for SaaS and eCommerce businesses.

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Connect CallRail + Groove

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