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Call Tools PCC + Slack + Google Calendar Integrations

How to connect Call Tools PCC + Slack + Google Calendar

Zapier lets you send info between Call Tools PCC and Slack and Google Calendar automatically—no code required. With 6,000+ supported apps, the possibilities are endless.

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Do even more with Call Tools PCC + Slack + Google Calendar

With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Call Tools PCC, Slack, and Google Calendar. And don’t forget that you can add more apps and actions to create complex workflows.

Supported triggers and actions

What does this mean?
  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
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  • Call Tools PCC triggers, actions, and search

    New Email Address

    Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.

    Trigger
    Instant
    Try It

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How Call Tools PCC + Slack + Google Calendar Integrations Work

  1. Step 1: Authenticate Call Tools PCC, Slack, and Google Calendar.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
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About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

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About Google Calendar

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.

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