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1. Choose trigger event

2. Choose action

1. Select the event

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Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call Ended" from Broadvoice.

Add your action

An action happens after the trigger—such as "Create New Content Object" in Flotiq.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Connect Broadvoice and Flotiq to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Call Ended
Triggers when Calls ended. This includes inbound, outbound calls and will indicate if missed or not answered.
Trigger
Instant
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Fax Received
Triggers when a fax is received.
Trigger
Instant
Try It
Message Received
Triggers when a message is received.
Trigger
Instant
Try It
Voicemail Ready
Triggers when a voicemail is ready
Trigger
Instant
Try It
- Content Type Definition Name
Trigger
Instant
Try It

- Content Type Definition Name
Trigger
Polling
Try It
- Content Type Definition Name
Action
Write

Call Recording Ready
Triggers when a call recording is ready.
Trigger
Instant
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Fax Sent
Triggers when a fax is sent.
Trigger
Instant
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Message Sent
Triggers when a message is sent.
Trigger
Instant
Try It
- Content Type Definition Name
Trigger
Instant
Try It
- Content Type Definition Name
Trigger
Polling
Try It
- Content Type Definition Name
Trigger
Instant
Try It

About Broadvoice

Broadvoice is a cloud based communications platform that includes phone, SMS, video, and chat.

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About Flotiq

Flotiq is an API-first CMS that takes care of hosting, securing and scaling to guarantee your content is always on.

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