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Bitrix24 CRM
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Bitrix24 CRM
1. Choose trigger event
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Slack
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Slack
2. Choose action
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1. Select the event
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Bitrix24 CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Company Trigger" from Bitrix24 CRM.

Add your action

An action happens after the trigger—such as "Add Reminder" in Slack.

You’re connected!

Zapier seamlessly connects Bitrix24 CRM and Slack, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Event
      Required
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    • Event
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    • Event
      Required
    Trigger
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  • Bitrix24 CRM triggers, actions, and search
    Task Trigger (Add)

    Fires when a new task is added.

    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    • Entity Type Id
      Required
    Trigger
    Instant
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Connect Bitrix24 CRM and Slack to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Slack on the Zapier blog

Make work flow with AI

Level up your Bitrix24 CRM to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Bitrix24 CRM + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bitrix24 CRM and Slack

How can I integrate Bitrix24 CRM with Slack?

You can integrate Bitrix24 CRM with Slack using our platform by setting up a Zap where Bitrix24 CRM is the trigger app and Slack is the action app. This integration allows you to automate tasks such as sending channel messages or direct messages on Slack when a new lead is added in Bitrix24.

What triggers are available for the Bitrix24 CRM and Slack integration?

For the integration, you can use triggers like 'New Lead in Bitrix24', 'New Task Created', or 'Updated Contact'. These actions will then prompt a corresponding action in Slack, such as sending a message or updating the topic of a channel.

Can I receive notifications in Slack for new deals in Bitrix24 CRM?

Yes, you can set up an integration with the trigger as 'New Deal in Bitrix24' and choose an action like 'Send Channel Message' to notify your team in a specific Slack channel about new deals.

Is it possible to create tasks in Bitrix24 from Slack messages?

Currently, our integrations support triggering actions in Slack based on activities from Bitrix24 but not vice versa. You'll need to manually log into Bitrix24 to create tasks based on insights gained from your Slack conversations.

Can I customize the message content sent to Slack from Bitrix24?

Indeed, you can customize what information is sent from Bitrix24 to your chosen Slack channels. This includes selecting specific fields such as lead name, deal value, or any custom notes that are associated with a bit of activity when setting up your Zap.

Are there limitations on the number of Zaps I can create between these two apps?

The number of Zaps you can create is subject to the plan you're subscribed to with us. You might be limited based on task count if on a free plan but have more flexibility under premium plans.

What should I do if my integration stops working suddenly?

If your integration experiences issues, verify whether any updates were made regarding permissions both within your CRM and Slack platforms. Also, check if any alterations have been made within our platform that might require adjustments or new authorizations for continued effectiveness.

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About Bitrix24 CRM
Bitrix24 is a free CRM, project management and collaboration platform used by 10 million teams and available in 18 different languages.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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