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Connect Amazon Seller Central and Zoho CRM to unlock the power of automation

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Amazon Seller Central logo
Amazon Seller Central
Amazon Seller Central logo
Amazon Seller Central
1. Choose trigger event
Zoho CRM logo
Zoho CRM
Zoho CRM logo
Zoho CRM
2. Choose action
Amazon Seller Central logo
1. Select the event
Setup
Test
Amazon Seller Central logo
Amazon Seller Central
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Order" from Amazon Seller Central.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects Amazon Seller Central and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Order Status
    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
  • Zoho CRM triggers, actions, and search
    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It

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Practical ways you can use Amazon Seller Central and Zoho CRM

Sync new Amazon orders to Zoho CRM

When a new order is placed on Amazon Seller Central, Zapier automatically creates a corresponding lead or contact in Zoho CRM. This helps business owners have a centralized record for all customer interactions and streamline follow-ups, ensuring efficient management of sales leads.

Business Owner
Try it
Log Amazon orders in Zoho CRM modules

For every new order in Amazon Seller Central, Zapier can create or update module entries in Zoho CRM. This ensures order data is logged in an organized manner automatically, reducing manual data entry and ensuring the database remains accurate and up-to-date.

Engineering

Learn how to automate Zoho CRM on the Zapier blog

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Frequently Asked Questions about Amazon Seller Central + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Amazon Seller Central and Zoho CRM

How do I set up the integration between Amazon Seller Central and Zoho CRM?

To set up the integration, you need to connect both your Amazon Seller Central and Zoho CRM accounts through our platform. This involves logging into each account from our dashboard, granting the necessary permissions, and selecting specific triggers from Amazon Seller Central—such as order received or product shipped—to map them to corresponding actions in Zoho CRM, like creating a new lead or updating inventory records.

What are the common triggers available for this integration?

Common triggers from Amazon Seller Central include 'New Order', 'Order Shipped', and 'New Product Listed'. These events can be set to automatically initiate actions in Zoho CRM. For instance, a 'New Order' trigger could create a new contact or deal within Zoho CRM, keeping your sales process up-to-date.

Can I customize the actions that occur in Zoho CRM when triggered by Amazon Seller Central?

Yes, our platform allows you to customize a variety of actions in Zoho CRM based on specific triggers from Amazon Seller Central. You can choose to create contacts, update existing records, send notifications, or even kick off workflow automations within Zoho when a specific event occurs on Amazon.

Are there any limitations to the data that can be transferred between Amazon Seller Central and Zoho CRM?

While most critical data points such as order details, shipment status, and pricing information can be transferred between platforms, there may be some custom attributes unique to each platform that require manual setup or may not yet be supported directly through our standard integration library.

Is real-time data synchronization possible with this integration?

Real-time synchronization is supported for many actions where immediate updates are crucial—like order status updates—but it depends on API call limits set by both platforms. Typically, syncing might occur at intervals like every 15 minutes for performance reasons unless customized otherwise.

What happens if there's an error during data transfer between these platforms?

We have automated alert systems in place that notify users when an error occurs during data transfer. Detailed logs can also be accessed through our platform to help you troubleshoot issues. We recommend reviewing these logs regularly and setting up email alerts for proactive management.

Can I integrate multiple Amazon seller accounts with a single instance of Zoho CRM?

Yes, it's possible to connect multiple Amazon seller accounts with one instance of Zoho CRM through our platform. This allows businesses with multiple brands or marketplaces under separate accounts to consolidate their operations into one central system within Zoho.

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About Amazon Seller Central
Amazon Seller Central enables both individuals and businesses to sell their products and inventory on Amazon.com (US accounts only).
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About Zoho CRM
Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
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