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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Alterdesk with eFront Pro - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact Message" from Alterdesk.

Add your action

An action happens after the trigger—such as "Add User to Branch" in eFront Pro.

You’re connected!

Zapier seamlessly connects Alterdesk and eFront Pro, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Alterdesk to eFront Pro integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Alterdesk and eFront Pro to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Contact Conversation
  Required
Trigger
Polling
Try It
- Groupchat
  Required
Trigger
Polling
Try It
- Member
  Required
- Subject
  Required
Action
Write
- Contact Conversation
  Required
- Message
  Required
Action
Write
New Branch
Triggers when a new branch is created.
Trigger
Polling
Try It
- Course ID
  Required
Trigger
Polling
Try It
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- User
  Required
- Branch
  Required
Action
Write
- User
  Required
- Group
  Required
Action
Write
- Category
  Required
- Name
  Required
- Description
- Course Type
- Course Code
Action
Write
- Course
  Required
- User
  Required
- Score
- Status
- Timestamp
Action
Write

- Contact Conversation
  Required
Trigger
Polling
Try It
- Groupchat
  Required
- Subject
  Required
Action
Write
- Contact Conversation
  Required
- Message
  Required
Action
Write
- Groupchat
  Required
- Message
  Required
Action
Write
New Category
Triggers when a new category is created.
Trigger
Polling
Try It
New Course
Triggers when a new course is created.
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- Course
  Required
Action
Write
- Parent
- Name
  Required
- Url
  Required
- Public ID
Action
Write
- Login
  Required
- Name
  Required
- Surname
  Required
- Email
  Required
- Password
  Required
- Language
- Receive Email
Action
Write
- Email
  Required
Action
Search

About Alterdesk

Alterdesk is a user-friendly, secure messenger for teams. Send messages and files to your co-workers and other business contacts, using any available device!

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About eFront Pro

A powerful, yet simple LMS to cover your training & skills development needs.

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