Your AI tools. 9,000+ apps. One system.
Connect your AI tools to the apps your business runs on, then turn what works into secure, scalable workflows that keep running without you.
Trusted by the world’s best companies
Set the rules, give space to build, and
see it all in action.
Most governance is all or nothing—approve everything or block everything.
AI tools built for risk aware teams
- Define which LLM providers your team uses
- Run PII, prompt injection, and toxicity checks on AI steps.
- AI model policies. BYOM (Bring Your Own Model) configuration
Your tools. IT's rules.
Turn workarounds into workflows
“I'm past the 'AI is magic' phase. I want AI to show me its work, so I can spot problems, pull humans in the loop, and make things better. Zapier lets me do that.”
Senior Creator Education Manager at Patreon
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The Fluid Determinism difference
Fluid Determinism is Zapier’s unique approach to cost-effective, reliable AI. You build with natural language; Zapier suggests where to use AI and then adjusts your workflow as it runs—reducing token use for steps that run the same way every time but adding it back when the unexpected happens.
Deterministic:
Ticket intake
You set the steps. Every ticket gets an auto-reply and goes to a rep, the same way every time.
No AI hype here. Just results.
Zapier is where innovators put AI to work. Connect AI directly to your workflows, build your own agents, and actually deliver on your AI strategy.
Connect 400+ AI tools to 9,000+ everyday apps
Build AI agents that work while you sleep
Deploy chatbots that solve customer problems automatically
Let AI handle the judgment calls—automate the rest. Your workflows get more predictable and efficient over time.
Built for everyone, from the Fortune 500 to first-time founders
Teams use Zapier in boardrooms, spare rooms, and anywhere that AI has ROI.
Implementing AI in customer service is not about replacing human agents. It's about giving customers the right answers as fast as possible so they get the resolution they need right away. This then frees up our human agents to focus more on our customers with complex cases.
47,000
tickets resolved entirely by Zapier each month
3,000+
support agent hours freed each month
AI that drives real outcomes
See what's possible when your AI is connected and governed.
One governed connection for every AI agent
Your teams aren't using one AI. They're using five. Each connecting to your tools under different rules, or none at all. Zapier MCP is the single governance layer across all of them. IT sets the rules once. Every agent follows them.
Salesforce
Slack
HubSpot
Snowflake
Microsoft Teams
Jira
Gmail
ServiceNowAuth is managed
No hardcoded API keys. No broken OAuth flows. Zapier handles token refresh and secure credential storage.
Actions are auditable
Every action any AI agent takes through Zapier shows up in the admin's audit log. Shadow IT becomes visible IT.
IT keeps control
Admins decide which apps and actions are available via MCP. Enable or disable MCP per workspace. Same control everywhere.
Reliability is built in
Retries, error recovery, reliability. All backed by Zapier's 13-year-old production infrastructure. Not by whatever the LLM decided to write last Tuesday.
Security at scale
Security built into every workflow
SOC 2 Type II & SOC 3
Enterprise-grade compliance
GDPR & CCPA
Data privacy compliance
SSO + user provisioning
SAML-based SSO and SCIM
AI model opt-out
Automatic on Enterprise plan
Observability
End-to-end logs and analytics
Platform controls
- Action Restrictions
- Managed Connections
- AI Guardrails
- Asset History
- Bring Your Own Model
- Log Streaming
Build in AI. Run on Zapier. Govern from one place.
One system for all your AI tools and agents. Start free or talk to our team about an Enterprise plan.