Wholesale customer support: open RMA tickets for FAR orders

RMA support agents miss return authorizations when FAR SKUs are partially fulfilled, causing duplicate tickets and customer confusion. This opens an RMA ticket and tags the order so agents send clear return instructions.

Overview

Missed return authorizations create duplicate work and frustrate wholesale customers. This workflow ensures every partially fulfilled FAR order generates an RMA ticket and order tag, giving RMA agents clear next steps and preventing duplicate tickets. Customers get concise return instructions so agents can focus on resolution.

Notable Features

Open RMA tickets on partial fulfillment
Tag orders with FAR ticket flag
Send clear return instructions to customers