Wellness ops: capture practitioner schedule change in CRM

Customer support ops miss practitioner schedule-change forms, causing double-bookings and canceled sessions. It appends structured current and requested availability to the CRM so ops can act faster.

Overview

Missed practitioner schedule updates cause double-bookings and canceled sessions that hurt client experience. This workflow attaches current and requested availability to each practitioner's CRM record and alerts support ops, eliminating manual transcription and improving response times.

Notable Features

Append structured availability to CRM
Notify support ops of changes
Update practitioner's contact timeline