Upload inbound call audio to central transcription workspace

Inbound call recordings arrive untranscribed and scattered, leaving support without context for triage. Deliver transcripts to IT and support within minutes.

Overview

When call audio lives in disparate systems, your support and IT teams lack the context needed to triage quickly. This flow centralizes recordings into your transcription workspace so transcripts and audio are available to teams within minutes, reducing handoffs and speeding resolution.