Update work orders and notify techs from shipping emails
Update work orders and notify techs from shipping emails
You get 'Parts shipped' emails missing work order context, leaving techs without tracking or ETA. This fills work orders with tracking and ETA and notifies assigned techs before delivery.
Overview
Incoming 'Parts shipped' emails often arrive without clear context, forcing dispatch to hunt for tracking and ETA and risking missed appointments. This flow captures shipment details, updates the related work order rows, and alerts the assigned tech within minutes so teams can prepare before delivery.