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Update volunteer prospect records with incoming NPS responses

Update volunteer prospect records with incoming NPS responses

Your Volunteer NPS responses aren't tied to prospects, so outreach misses timely sentiment. This adds NPS score and date to prospect profiles so coordinators can act same day.

Update volunteer prospect records with incoming NPS responses

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Overview

Volunteer feedback should power outreach, not sit in a form inbox; stale sentiment means missed retention opportunities. This flow ensures NPS scores appear on prospect profiles within minutes so coordinators can prioritize outreach and respond same day.

Update volunteer prospect records with incoming NPS responses