Update user profiles with cleaned names and domains
Update user profiles with cleaned names and domains
Your support user records contain encoded names and missing domains, causing routing delays. It cleans display names and tags email domains so agents can route tickets faster.
Overview
When new support users arrive with garbled names and missing domain tags, agents spend time confirming identities and misroute tickets. This flow cleans names, excludes known system accounts, and tags email domains so agents can route and resolve tickets correctly within minutes.