Update user presence from incoming webhook event payloads
Update user presence from incoming webhook event payloads
Webhook events without presence updates leave your on-call status and handoff context unclear. Responders regain context so they can act within minutes.
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Overview
Stale or missing presence slows incident triage and causes handoff gaps; this flow converts external event signals into immediate presence updates so responders have current context. The result is faster triage and smoother handoffs within minutes of event arrival.