Update unsubscribed leads to stop calling and texting
Update unsubscribed leads to stop calling and texting
You get unsubscribe webhooks, but lead records stay dialable so reps risk contacting opted-out prospects. Update lead status on webhook arrival so calls and SMS stop within minutes.
Workflow preview:
Zap details:
Overview
When opt-outs arrive, reps must never see those leads as dialable — it wastes time and risks complaints. This flow marks unsubscribes in your CRM automatically at webhook arrival, stopping calls and texts within minutes and keeping outreach compliant.