Update tracking row when new SMS message arrives
Update tracking row when new SMS message arrives
Your project sheet misses inbound SMS, so coordinators don't see candidate or vendor messages. Mark the matching row so coordinators spot and address messages same day.
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Overview
Inbound SMS often go untracked, leaving coordinators blind to candidate and vendor messages and slowing follow-up. This flow writes and flags the correct tracking row so coordinators gain immediate visibility and can act the same day.