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Update ticket submitter info from transaction records now

Update ticket submitter info from transaction records now

You get tickets missing submitter contact info from transactions, stalling triage. It maps participant contact details to ticket submitter fields so agents can reach submitters same day.

Update ticket submitter info from transaction records now

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Overview

Tickets that lack submitter contact details cause avoidable triage delays and missed outreach. This flow pulls submitter contact data from transaction participants and fills ticket fields so agents have outreach-ready context within minutes, enabling same-day contact.

Update ticket submitter info from transaction records now