Update technician workload when new job intake arrives
Update technician workload when new job intake arrives
Your job intakes lack workload metrics, leaving dispatch blind to tech capacity and delaying assignments. Keep technician workload records current so dispatch can rebalance same day.
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Overview
Dispatch and operations are often reacting to stale capacity numbers and over-assigning technicians. This flow updates each technician's workload in minutes so dispatchers and owners can rebalance assignments and avoid overload before the next shift.