Update task owner from related lead or contact owner

Your social engagement tasks are often assigned incorrectly, causing follow-up delays. Assign the Task to the related Lead or Contact owner so reps can follow up within minutes.

Overview

When social-engagement Tasks are created without the proper owner, follow-ups stall and prospects cool off. This flow assigns each Task to the owner of the related Lead or Contact after a short delay, so reps get correct assignments and can follow up within minutes.