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Update support tickets and portal for canceled service events

Your cancellation webhooks lack subscription context, so tickets, billing, and dispatch end up out of sync. You get consolidated ticket notes and portal updates so billing and field teams act before the next billing run.

Update support tickets and portal for canceled service events

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Overview

Cancellation events can fragment records across billing, support, and dispatch, causing service gaps and extra manual work. This flow ensures cancellations enrich the ticket and update the operations portal so billing and field teams act with one source of truth before the next billing run.

Update support tickets and portal for canceled service events