Update support ticket status from setup board changes

Your account setup board updates can get out of sync with support tickets, leaving agents missing vital onboarding context. Keep ticket status aligned so agents act on the right cases the same day.

Overview

When your setup board and support tickets drift, agents lack the context needed to progress onboarding smoothly. This flow keeps ticket status and ownership aligned with board progress, so agents act on the right cases within minutes and handoffs occur the same day.