Update support ticket owner record from incoming messages

Your inbox conversations lose owner updates when assignees change, leaving stale case records and delayed responses. The flow writes assignees to the central ticket record so owners are correct same day.

Overview

When inbox ownership drifts, SLAs and triage suffer; missed owners mean slower responses and frustrated customers. This flow centralizes assignee updates into the ticket database so support leads and managers see accurate owners and teams can triage faster, often within minutes.