Update support ticket from returning student form submission

Your returning-student form replies often miss ticket fields and contact links, preventing coordinators from acting. It corrects tickets and links so coordinators can start outreach same day.

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Overview

Returning-student form replies often arrive without the ticket context your coordinators need, stalling outreach and skewing reporting. This workflow updates ticket details and re-associates contacts automatically so coordinators can begin outreach the same day and reports reflect current cases.