Update subscription lifecycle status to Switched or Churn
Update subscription lifecycle status to Switched or Churn
You get new subscription records missing follow-on contract info, which leaves lifecycle status unclear and delays outreach. The workflow tags Switched or Churn so CSMs and billing act same day.
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Overview
When follow-on contracts don't arrive in time, lifecycle reporting and outreach slip and billing can lag. This flow classifies subscriptions as Switched or Churn automatically so CSMs and billing act on correct statuses the same day, tightening renewal handling and reconciliation.