Update student contact when a class is dropped
Update student contact when a class is dropped
When students drop classes, your roster and family contact records fall out of date, delaying billing and re-enrollment follow-up. Keep contacts current so staff can act the same day.
Overview
When class drops aren't reflected in your CRM, billing and re-enrollment outreach stall and staff scramble for context. This workflow keeps family contacts and enrollment status current, so billing is accurate and outreach happens the same day.