Update stalled project records with delay image for review
Update stalled project records with delay image for review
Your project records miss delay context, so case managers overlook follow-ups and veteran claims can stall. It adds a delay marker so you can flag and act on stalled cases same day.
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Overview
When delayed claims aren’t visible, follow-ups slip and veteran clients wait; case managers lack an obvious trigger to act. This flow stamps stalled project records with a delay marker and forces review, so program coordinators can prioritize outreach same day and reduce backlog.