Update stale decline queue and mark lead statuses

Your decline queue stores old referral records that skew reporting and delay triage. Process and flag those leads so ops can reconcile reports and route live referrals by next business day.

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Overview

Stale decline entries can skew dashboards and waste coordinator time; this daily routine clears old items and marks leads so your ops and referral coordinators always see accurate status. It runs during the scheduled daily sweep and leaves reports and routing clean by the next business day.