Update speed-to-lead metric for contact tasks in pipeline
Update speed-to-lead metric for contact tasks in pipeline
Your contact tasks lack a speed-to-lead value, leaving reps without follow-up priority. It writes minutes to tasks so reps prioritize callbacks within minutes.
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Overview
When reps can't see how quickly leads were contacted, they waste time guessing priorities and managers miss SLA gaps. This flow calculates minutes and writes the speed-to-lead directly onto task records so reps and sales ops see follow-up timing and act within minutes. That visibility turns unclear handoffs into prioritized callbacks before SLAs lapse.