Update shipment records with tracking on label creation
Update shipment records with tracking on label creation
Your label events don't update CRM shipment status, leaving coordinators without tracking and delaying patient outreach. Keep CRM shipments updated so coordinators can notify families same day.
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Overview
When label events occur, your CRM should immediately reflect shipment status so coordinators can act. This flow writes tracking numbers and marks shipments as shipped, enabling patient outreach the same day and faster reconciliation.