Update service ticket from site visit form submission
Update service ticket from site visit form submission
Your site visit submissions don't appear on the related service ticket, leaving technicians missing context and follow-ups delayed. This keeps tickets accurate and attachments available same day.
Overview
Site visit submissions often never make it back into the ticket, causing rework and delayed follow-ups. This flow turns each completed survey into a merged visit PDF and updates the ticket so technicians and service managers have current records same day.