Update scheduling ticket and mark customer ready for install
Update scheduling ticket and mark customer ready for install
When billing webhooks don't flip Coming Soon customers, your install tickets and subscription records fall out of sync and delay scheduling. It updates ticket comments and customer fields so dispatch coordinators get correct schedules within minutes.
Overview
Fixing webhook-driven gaps means dispatch no longer chases missing status updates and technicians aren’t delayed by manual lookups. With ticket comments and subscription fields updated automatically, your dispatch coordinators get correct schedules within minutes and installations proceed on time.