Update satisfaction scores in operations sheet from surveys
Update satisfaction scores in operations sheet from surveys
Your post-install customer surveys arrive unprocessed, leaving satisfaction averages outdated for operations. It computes and updates a consolidated score so managers have fresh feedback same day.
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Overview
Unprocessed survey responses create blindspots for installation teams and slow corrective action. This flow calculates a consolidated satisfaction score and writes it into your operations sheet so managers can act on feedback the same day.