Update return case records from incoming return request emails
Update return case records from incoming return request emails
Your return request emails arrive unstructured, leaving case records incomplete and delaying label generation and refunds. The flow updates cases so returns coordinators can act the same day.
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Overview
Unstructured return emails slow down your returns flow and delay refunds. This sequence parses each message, finds the matching case, and updates shipping and refund status so your returns coordinators can act the same day.