Update retention row when coach changes for quarterly KPI
Update retention row when coach changes for quarterly KPI
Your contact coach changes don't reach the retention sheet, causing KPI errors and missed follow-ups. Ensure rows are updated so coordinators can act within minutes.
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Overview
When coach assignments don't reach your KPI sheet, reports and follow-up break down. This workflow keeps the retention sheet current and alerts the team on missing rows, so program coordinators can correct issues within minutes.