Update reservation record with thread sender email address
Update reservation record with thread sender email address
Your reservation records often lack the sender email when hosting-thread messages land, leaving agents without contact context. It fills reservation contact fields so agents can follow up same day.
Workflow preview:
Zap details:
Overview
When hosting-thread emails arrive without linked contact information, agents waste time hunting for senders and follow-ups slip. This flow extracts the thread ID and writes the sender email into the reservation record so your reservations managers can contact guests and resolve requests the same day.