Update refunded orders and alert billing team immediately
Update refunded orders and alert billing team immediately
Refunded orders lack a cancellation step, leaving invoices active and finance on manual lookups. It alerts billing and marks the order refunded so invoices can be voided promptly.
Overview
Refunds that aren't routed to finance create reconciliation work and lingering invoices. This flow updates the order and notifies billing within minutes, so invoices can be voided before the next billing run and reconciliation stays clean.