Update refund payments with original gateway charge ID
Update refund payments with original gateway charge ID
Your refund payment records often lack gateway charge links, causing orphaned refunds and reconciliation friction. Link refunds to original charges so billing staff can reconcile them same day.
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Overview
Unlinked refunds slow down monthly reconciliation and make donor accounting harder to audit. This flow automatically attaches the gateway charge ID to refund payment records so billing staff can reconcile same day and avoid orphaned transactions before close.